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Home » Medium Business » Network » Voice and Data Integration » Voice and Data Integration System (BCM)
 
Voice and Data Integration System (BCM)

BCM offers medium-sized businesses the equivalent of a multifunction network at a very affordable price. It integrates telephone and data communications, letting you serve your customers like a large company. A single platform serves all your locations.
 
What do you get?
Single-line integration of voice and data communications
Compatibility with existing facilities and a wide variety of phones
Hundreds of essential applications
The ability to equip mobile personnel with wireless IP devices
An interactive voice response application for recorded information and to process complex customer requests, using local databases
Unified messaging to bring e-mail, voicemail, and faxes into a single interface
Integrated management functions for easy installation, configuration, and maintenance
The ability to perform system administration tasks from any workstation
A streamlined and cost-effective physical infrastructure
Options for upgrading, expanding and gradually adopting new features or versions

What can you do?

E-mail and Internet navigation

Faxing

Web/voice integration to allow customers and call centre agents to browse your Web site together

Inventory management

Database consultation and management

Interactive data processing and resource sharing

Multimedia applications

Computer-aided design, manufacturing and publication

Full-motion videoconferencing and high-speed image processing

Online management of human resources, training, and finances

Applications for mobile users, such as remote reservation entry

Interactive transaction services for points of sale

Applications for small branches or teleworkers
Business Benefits

Plan for the unexpected by making your branches independent from the company's main network

Access a wealth of strategic management data

Receive value for your dollar by evolving toward an integrated IP infrastructure and more features per dollar invested

Talk to your Bell representative today!
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